Shipping Policy
1. Processing Time
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Orders process within 1-2 business days
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Weekends and holidays excluded
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Same-day processing for orders before 2 PM PST
2. Shipping Methods & Timeframes
| Service | Delivery Time | Cost | Notes |
|---|---|---|---|
| Standard | 5-8 business days | $4.99 | Free on orders over $35 |
| Express | 2-3 business days | $9.99 | Contiguous US only |
| Overnight | 1 business day | $19.99 | Order by 12 PM PST |
3. Shipping Destinations
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All 50 US states
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APO/FPO addresses
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No international shipping at this time
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Additional fees may apply for Alaska/Hawaii
4. Order Tracking
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Tracking numbers emailed upon shipment
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Allow 24 hours for tracking to activate
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Contact carrier directly for delivery questions
5. Delivery Issues
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Incorrect addresses may incur reshipping fees
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Unclaimed packages returned after 15 days
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Lost packages: we'll investigate after 10 business days no movement